Warranty and terms
All labour performed by Western Automotive Services technicians for a period of 12 months or 10,000km, whichever comes first. warranty the installer – supplier it must be returned to place of installation for warranty claim failure to comply will result in void of warranty
The Customer acknowledges and accepts the terms and conditions of any applicable Warranty.
Warranty On Parts Supplied & Fitted by Western Automotive Services Pty Ltd
Western Automotive Services must have first choice on warranty for any warranty claim
Air-Conditioning Regas, A/C Hose & Fittings are not covered by Warranty. Compressor Replacement Compressor Warranty requires the following to be done at time of installation – Flush the System, Fix any system faults, replace receiver drier & tx valve.
Warranty On Tyres Are Limited
Any Social media
If found to be making false claims or false accusations will result in legal proceedings
No warranty on second hand parts
All invoices must be paid for before car is collected,
- PAYMENT
- 5.1. The Customer must pay to the Supplier the Purchase Price listed on the Invoice on delivery of the Goods and/or Services, or if the Customer has a Trading Account, payment terms are strictly thirty (30) days from the date of the Invoice and payment is due and payable on that date.
- 5.2. If the Customer makes payment by electronic funds transfer at point of sale (Eftpos) or credit card, the Customer is liable to pay to the Suppler the surcharge stated in the Invoice.
5.3. Despite clause 5.1:
5.3.1. the Supplier may require a 25% deposit from the Customer on accepting an Order for Services which require 5 or more hours of labour, for Goods and Service with an estimate Purchase Price of $2,000 or more and/or as otherwise indicated by the Supplier (Deposit);
5.3.2. the Supplier may issue the Customer with an interim Invoice:
(a) for the payment of a Special Buy-In Order any time after the Order is placed by the Customer for payment in full for the Special Buy-In Order; and
(b) for Customers who do not hold a Trading Account, if the estimated total cost for Goods and/or Services exceeds $1,000 the Supplier may issue an interim Invoice to the Customer at any time after the Order is placed by the Customer for payment of up to half the estimated Purchase Price for immediate payment.
- 5.4. All representations made in the Invoice are made on the basis that errors and omissions are excepted.
- 5.5. The Supplier reserves the right to vary the Purchase Price and make an additional charge in the event of a variation to the Order for Goods and/or Services (including any Special Buy-In Order), including where the Supplier incurs further costs in the following circumstances:
5.5.1. the Customer providing inadequate, late or incorrect information or materials in relation to the vehicle and/or Customer Supplied Parts;
5.5.2. the Supplier agreeing to provide additional Goods not included in the Order or Estimate, including alterations to the Goods to be supplied or additional Goods due to the Customer’s request for additional Services;
5.5.3. the Supplier agreeing to provide additional Services not included or specifically excluded in the Order or Estimate, including additional or altered Services or visits to or by the Customer with the Supplier; and
5.5.4. if the Customer cancels a Service or Good (with or without the Supplier’s agreement), any Loss resulting from the cancellation that is incurred by the Supplier,
and notice will be provided verbally or in writing by the Supplier within a reasonable time.
- 5.6. The Customer agrees that a discount on the Purchase Price is not available (for example, senior discount or defence discount), if the Customer makes payment of the Purchase Price using a payment plan, including for example Afterpay.
- 5.7. Unless the Supplier otherwise notifies the Customer in writing, the price charged for the Goods and/or Services is exclusive of any goods and services tax, sales tax, excise, duty and/or any identified or new taxes that come into existence after the effective date of the Contract.
- 5.8. Where any goods and services tax, sales tax, excise, duty and/or any identified or new taxes apply to any supply made under the Contract, the Supplier may recover from the Customer an additional amount on account of those taxes and the Supplier will deliver to the Customer a compliant Invoice.
- 5.9. The Supplier does not accept cheques as payment for the Purchase Price unless otherwise agreed in writing.
5.10. Unless agreed in writing by the Supplier, the Customer must not withhold payment of the Purchase Price due to a dispute or any other query arising in respect of the Order, the Purchase Price or any other matter connected with the Contract.
5.11. The Supplier may, in its complete discretion, apply any payment received from the Customer to any amount owing by the Customer to the Supplier.
If a vehicle is onsite at the Supplier’s workshop or premises and the Supplier provides an Estimate to the Customer, then within 7 days of the Supplier providing the Estimate to the Customer, the Customer must either approve the supply of Goods and/or Services in the Estimate or collect the vehicle and, if the Customer fails to do so, the Supplier may charge the Customer $30.00 excluding GST per day (or part thereof) to store the Customer’s vehicle from the end of the 7 day period until the amount has been paid in full and the vehicle is collected.
If an amount owing by the Customer remains unpaid for a period of 48 hours (excluding days the Supplier is not open) after the Supplier provides the final Invoice and advises the Customer the vehicle is ready for collection, the Supplier may charge the Customer $30.00 excluding GST per day (or part thereof) to store the Customer’s vehicle until the amount has been paid in full and the vehicle is collected.